Privacy Policy  

1. Introduction

At Skyroll Casino New Zealand, your privacy and security are treated with the utmost importance. This Privacy Policy explains in detail how we collect, store, use, and safeguard your personal information whenever you access our website, mobile application, or gaming services. By using Skyroll, you agree to the practices outlined in this policy.

We operate under strict international data protection principles to ensure that all personal and financial information is processed lawfully, transparently, and securely. Skyroll Casino collects only the data necessary to provide our services — such as managing your account, processing payments, verifying your identity, and complying with gaming and financial regulations in New Zealand. Every interaction on the platform, from signing up to making transactions, is protected with industry-standard security technologies and privacy safeguards.

Our systems use advanced SSL encryption to secure data transfers, ensuring that your information remains safe from unauthorised access. Access to personal data is limited to authorised personnel who are trained to manage sensitive information responsibly. Skyroll Casino also implements ongoing audits and security checks to ensure that our privacy standards meet or exceed global expectations.

We are fully committed to protecting our players and providing a secure gaming environment. If you ever have questions or concerns about how your data is handled, our support and compliance teams are available 24/7 to assist. This policy was created to ensure that all players in New Zealand can enjoy a transparent, safe, and trustworthy casino experience where privacy and fairness come first.

2. Information We Collect

When you register or interact with Skyroll Casino, we collect certain personal information required to verify your account and provide our services. This includes your name, address, date of birth, and contact details, as well as payment data such as your preferred deposit method. All financial transactions are protected with encrypted technology to maintain confidentiality and prevent unauthorised use.

In addition to this, we collect technical data automatically, including IP addresses, browser types, and device identifiers. This information helps improve platform performance, detect potential fraud, and enhance your user experience. It also allows us to ensure that players are accessing the casino from within permitted regions.

For verification purposes, Skyroll Casino New Zealand may request supporting documents such as identification and proof of address. These checks help confirm your eligibility to play and ensure compliance with age and location requirements. All data provided is securely stored on protected servers, and only authorised staff may access it for legitimate operational purposes.

Skyroll does not knowingly collect information from anyone under the age of 18. If such data is ever discovered, it will be permanently deleted. Our approach to data collection is rooted in necessity and transparency — we only gather the information required to deliver safe, reliable, and compliant casino services.

3. How We Use Your Information

The information collected from you is used to operate, personalise, and improve your experience at Skyroll Casino. We use your data to verify identity, process deposits and withdrawals, ensure responsible play, and meet our legal and regulatory obligations. This allows us to create a seamless, secure, and fully compliant gaming environment for all users.

Your data may also be used to communicate with you about account updates, promotions, or new features — but only if you have opted in to receive such information. You can change your marketing preferences at any time through your account settings. Skyroll Casino values your privacy and will never sell, rent, or disclose your personal data to unauthorised third parties.

We also use anonymised and aggregated information for analytics and service improvement purposes. These insights help us enhance platform performance, introduce new features, and maintain high operational standards. Our systems are designed to identify and prevent fraudulent activity while ensuring that all gaming sessions remain fair and transparent.

Every data-processing activity complies with international privacy regulations, and strict internal protocols are in place to protect sensitive information. Your trust is our priority, and Skyroll remains dedicated to using your data responsibly — only to enhance your safety, security, and gaming experience.

4. Data Storage and Security

All personal data collected by Skyroll Casino is securely stored on servers located in data centres that meet the highest international cybersecurity standards. These facilities are regularly audited and monitored to ensure the protection of sensitive player information. Our systems are equipped with robust firewalls, advanced encryption technology, and real-time intrusion detection to prevent any unauthorised access.

To safeguard your privacy, Skyroll applies a layered security approach that covers data collection, storage, and transmission. Sensitive details such as passwords and payment data are encrypted both in transit and at rest. Access to this information is restricted to trained and authorised personnel only, each bound by confidentiality agreements.

We retain your data only for as long as it is necessary to meet legal, financial, and operational requirements. Once those purposes are fulfilled, the information is either securely deleted or anonymised. Regular reviews are conducted to ensure compliance with data retention regulations.

While no digital system can ever be completely immune to cyber threats, Skyroll Casino New Zealand takes every precaution to minimise risks and uphold the highest standards of data protection. We are committed to keeping your information safe at all times and continually update our systems to defend against new and emerging threats.

5. Cookies and Tracking

Skyroll Casino uses cookies and other tracking technologies to provide a smooth, personalised, and efficient gaming experience. Cookies are small files stored on your device that help remember preferences, optimise performance, and streamline your visits to the site. They allow us to identify returning players, remember login details, and tailor content based on your preferences.

We also use analytical tools to monitor site usage and identify ways to improve functionality and user experience. These insights help us ensure that our platform runs smoothly, loads quickly, and remains compatible with a wide range of devices. Additionally, cookies assist in detecting suspicious or fraudulent activity, strengthening the overall security of the casino.

Players can manage or delete cookies through their browser settings at any time. However, disabling certain types of cookies may affect your experience and limit access to some features. Skyroll Casino uses tracking technologies responsibly and in full compliance with international data privacy laws.

Our goal is to use these tools to enhance your gaming experience while maintaining transparency and respect for your privacy choices. We never use cookies to collect sensitive data, nor do we share tracking information with unauthorised third parties.

6. Data Sharing

At Skyroll Casino, we are committed to transparency regarding how and when your personal information is shared. We do not sell or trade your data for profit. However, certain trusted service providers help us deliver essential functions, such as payment processing, software management, and security monitoring. These partners operate under strict privacy agreements that ensure your information is handled safely and responsibly.

In limited circumstances, Skyroll may be required to disclose information to regulatory authorities, government bodies, or law enforcement agencies in order to comply with legal obligations. This includes cases involving fraud prevention, responsible gaming investigations, or financial crime regulations. Any such disclosures are handled with the highest level of confidentiality and in accordance with applicable law.

We also work with independent testing and auditing organisations to verify the fairness and integrity of our games. In these cases, only anonymised or aggregated data is shared. All third-party partners are carefully vetted and must demonstrate full compliance with privacy and data protection requirements before any information exchange occurs.

Our approach to data sharing is based on necessity, security, and transparency. You can trust that Skyroll Casino will never compromise your privacy or use your information beyond what is required to provide safe and compliant gaming services.

7. Your Rights

At Skyroll Casino New Zealand, we believe every player deserves full control over their personal information. You have the right to know what data we collect, how it is used, and how long it is retained. Under international data protection standards, players can request access to their personal data, correct inaccuracies, or ask for deletion where applicable. You may also restrict how your data is processed or object to receiving marketing communications at any time by adjusting your account preferences or contacting our support team.

We are committed to handling all requests promptly and transparently. Before processing such requests, we may need to verify your identity to ensure your information is protected from unauthorised access. Once verified, Skyroll Casino will take the necessary steps to honour your request unless prevented by legal or regulatory requirements. For example, we may need to retain certain records for financial or anti-fraud compliance purposes.

We also respect your right to data portability, allowing you to request your information in a structured, commonly used format. Skyroll Casino New Zealand takes privacy seriously and aims to ensure all players can exercise their rights easily and confidently. Your trust is fundamental to our operations, and we remain committed to protecting your information and respecting your choices in every interaction.

8. Responsible Gaming

Skyroll Casino New Zealand promotes responsible gaming as a core principle of our platform. We believe gambling should always be an enjoyable form of entertainment, not a financial burden or emotional escape. To ensure that our players can engage safely and responsibly, we have implemented a range of tools and systems that support healthy gaming behaviour and help prevent gambling-related harm.

Our responsible gaming programme combines technology, player monitoring, and professional support. We use data analysis and human oversight to identify patterns that may indicate risky or excessive play. When such behaviour is detected, our team may discreetly reach out to offer assistance, suggest limits, or direct players to support services. These interactions are handled with complete confidentiality and compassion.

Players can also take proactive steps by setting deposit limits, time restrictions, or self-exclusion periods directly from their accounts. Skyroll Casino partners with well-known support organisations such as GambleAware and Gamblers Anonymous, providing links and contacts for those who may need additional help.

Our mission is to make sure every gaming experience remains fun, safe, and balanced. By combining education, prevention, and strong self-management tools, Skyroll Casino New Zealand fosters a responsible gaming environment built on trust and wellbeing.

9. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in law, technology, or company operations. When an update occurs, the “Last Updated” date at the top of the page will change to show the latest version. Skyroll Casino encourages all players to review the policy regularly to stay informed about how their personal information is managed and protected.

If any significant changes are made — such as updates affecting your rights or how we process data — we will notify you through email or on-site announcements before the changes take effect. Continued use of Skyroll Casino New Zealand after such updates will indicate your acceptance of the revised policy.

We take transparency seriously and always aim to communicate updates clearly and in plain language. Any modifications are made with your best interests in mind, ensuring that the platform continues to meet the highest standards of privacy, security, and compliance. Skyroll remains fully committed to keeping you informed about your data and the ways it is safeguarded within our systems.

10. Commitment to Privacy

At Skyroll Casino New Zealand, protecting your personal information is not only a legal requirement but also a core part of our values. We believe that trust and transparency are the foundations of a strong relationship between the casino and its players. Every system, policy, and process at Skyroll is designed to ensure your data is handled with integrity, confidentiality, and respect.

Our commitment to privacy extends beyond compliance. We continuously review and improve our data protection practices to keep pace with evolving technology and regulations. The security measures we use are advanced, reliable, and aligned with global best practices to minimise risks and maintain full player confidence.

We want you to enjoy Skyroll Casino knowing that your personal details, payments, and gaming activity are safe. If you ever have questions, concerns, or requests related to your privacy, our data protection team is ready to assist you.

Your privacy defines how we operate — responsibly, securely, and transparently. Skyroll Casino New Zealand will always protect your information with care and integrity, ensuring that your gaming experience remains safe, fair, and enjoyable at every stage.